Closing Date: Sunday 12th May 2024
Job Title: Constituency Caseworker (1 Full Time / 1 Part Time)
Working For: Tan Dhesi MP (Slough)
Location: Slough
Salary: £25,200 (pro rata)
Length of Contract: Fixed Term

Job Details

Tan Dhesi MP is looking for 2 Constituency Caseworkers (one on a full time basis and one on a part time basis [3 days per week]) to join our team in Slough, based in our constituency office in Chalvey, which is within easy commuting distance from central London.

Key responsibilities:

• Gathering relevant information to assist with resolving cases
• Dealing with queries from members of the public by telephone and email on issues relating to housing, benefits, school placement and other such casework from constituents
• Attend constituency meetings and surgeries as appropriate and represent MP when necessary
• Analyse, evaluate and interpret data to ensure the MP is accurately informed on key issues
• Progress and draft individual casework as required
• Retain records and information confidentially and in line with the Data Protection Act
• Log all cases; monitor progress and ensure all identified actions are taken
• Analyse patterns of enquiries and produce reports
• General administrative tasks – Photocopying, filing, record-keeping and typing correspondence
• Assist the MP with other duties as required

The ideal applicant will have:

• A demonstrable passion for helping others
• Strong written and communication skills
• The ability to communicate in another language, especially Punjabi, Urdu or Hindi
• A good understanding of the British political system and local government
• A good understanding of Housing and Benefits systems
• A good grasp of current affairs
• An understanding of constituency issues
• Basic knowledge of immigration law
• Competent use of IT – knowledge of caseworker.mp or similar software
• Excellent organisational skills and attention to detail
• Sympathy to the values and aims of the Labour Party
• Experience of managing a caseload in a similar professional context and in prioritising tasks
• Experience in an MPs office or similar local government / government organisation
• Ability to work independently and as part of a team

Upon appointment you will be required to apply for security clearance, undertaken by the Security Vetting and Pass Office – please see Members’ Staff Security Clearance page for further info.

Closing Date: Sunday 12th May 2024

Interview/Start Dates

Interviews from 16^th May 2024 onwards.
Start date – as soon as possible

Application Details

All applicants should email their CV with a short covering letter explaining why their skills and experience are suitable for this role and indicating if they are interested in the Full Time or Part Time position, with the subject “Application: Caseworker” by the closing date to tan.dhesi.mp@parliament.uk.

Website: http://www.tsdhesi.com